Using the internet to get information is the easiest way to fulfill most daily requirements. The question here is “Are you sure that the information updated online is not from the scammer”?
It is important for both small and large scale businesses to maintain their quality Online presence to retain existing customers and attract new. Google has a platform named as Google My Business which allows Businesses to list themselves and edit their Business Profile with information such as Address,Contact Number, Website. These details are not verified So anyone can edit them (primarily Scammers).
Most of the consumers of a Service prefer to research about a business online prior visiting it, they also look for Contact Information online whenever needed as it is easy and available at their fingertips. Although Google itself provides very clear contact details, these details can be falsified easily.
Like Google My Business, JustDial is an another website which provides platform for businesses to list themselves online. It allows businesses to get reviews from customers and improve their likability to get searched.
Below are the few examples of scams done online.
1. Editing business profiles online.
2. Leaving Fake customer care numbers in review section of the company wherever possible.
Let’s take a look into the above points.